FREQUENTLY ASKED QUESTIONS (FAQS)
Q1. Why am i not able to login . Error shown ” Error -Users already login”
You will need to clear your history, cache & cookies . Do take note you will need to login and login out using the system for security .
Q2. Why my Webcam and Microphone keep dropping (on and off )?.
It is due to your internet connection . We will advise you to put your webcam at the lowest quality
Q3. Can the Trainer/Instructor turns off the Learners/Users’ webcam ?
Q4. Can Trainer/Instructor erases what is drawn on the whiteboard ?
Q5. How will the Learners/Users knows when to come back to the breakout room ?
Q6. How do Trainer/Instructor assigns the Learners/Users to the breakout room ?
Q7. Can Trainer/Instructor jumps/skips the presentation slides ?
Q8. When can Trainer/Instructor allow the Learners/Users to download the presentation slides ?
Q9. How can the Learners/Users download the presentation slides ?
Q10. How can the Trainer/Instructor share video ?
Q11. How do we make the other Leaners/Users show their presentation
Click on the Learners/User name and “Make presenter”
Overview of LIVE (Virtual) functions :