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Business Marketing

E-Learning : 101 Manage Your E-Commerce Masterclass (WSQ Level 4)

4.1

13

ratings

This is an Elearning component for 101 Manage Your ECommerce Masterclass by SMTC (WSQ Level 4).

PRIVATE

Course Duration

4 weeks, 2 days

Last Updated

September 2, 2021

Enrolled Students

71

Pre-Required Courses

None

Instructor Name

Simon Chen

Certificate / Badge

Yes

Course Description

This is an Elearning component for 101 Manage Your ECommerce Masterclass by SMTC (WSQ Level 4).

Course Curriculum

E-Learning Day (Self learning)
- *Important* Announcement (Please read the requirements) Unlimited
E-commerce Platforms
- Introduction to e-commerce platforms Unlimited
- Shopify Unlimited
- Shopify (Assignment) 7 days
- Lazada Unlimited
- Lazada (Assignment) 7 days
- Shopee Unlimited
- Shopee (Assignment) 7 days
- Qoo10 Unlimited
- Qoo10 (Assignment) 7 days
- Wechat Min-Program Unlimited
- Wechat Min-Program (Assignment 1) 7 days
- Wechat Min-Program (Assignment 2) 7 days
E-commerce Analytics Tool
- How to structure your Analytics account? Unlimited
- Walkthrough of Google Analytics 4 user interface Unlimited
- Google analytics, Ultimate Beginner’s Guide Unlimited
- Google Analytics (Assignment) 7 days
Customer Satisfaction Metrics
- 14 Customer Service Metrics and How to use them Unlimited
- Customer Experience Metrics: NPS, CSAT or Customer effort Unlimited
- Customer satisfaction metrics (Assignment) 7 days
E-customer journey roadmap
- Creating journey for retail Unlimited
- Creating personas for user experience research Unlimited
- How to create a customer journey map Unlimited
- Customer journey map workshop Unlimited
- E-customer journey roadmap (Assignment) 7 days
Social Media for e-commerce
- Introduction Unlimited
- Introduction (Articles) Unlimited
- 8 powerful facebook marketing strategies for businesses Unlimited
- Facebook (Articles) Unlimited
- Top 9 Twitter tools for Marketing Unlimited
- Top 10 Instagram tools to use for marketing Unlimited
- How to do marketing on Snapchat Unlimited
- Social Media for e-commerce (Assignment) 7 days
Managing e-commerce marketing campaign and communications
- Challenges you faced in WooCommerce (Assignment) 7 days
- Propose WooCommerce solutions (Assignment) 7 days
- Congratulations! Unlimited

Course Reviews

4.1

4.1

13 ratings

5 stars6
4 stars3
3 stars3
2 stars1
1 stars0

Tok Cheng Choon Arnold FelixSeptember 23, 2021 at 3:12 AM

COULD BE BETTER
5
-Actual links to videos and a summary of the content would be good as some of the presenters have very strong accents
-Direct links offer closed captioning ability for better understanding
-Some assignments are quite time consuming and requires a lot of research
-Insufficient time allocated to complete
Manoy Rishdawatty HarrisSeptember 23, 2021 at 12:02 AM

ECOMMERCE
5
I LOVE ECOMMERCE
Koh Sung NapSeptember 22, 2021 at 11:42 PM

five stars
5
A lot of more time to study the e learning as there too much topics to learn at one restricted timing
Tan Kah KhengSeptember 22, 2021 at 6:39 PM

shopify
5
good course
Alikhan Surattee Bin Iqbal Khan SuratteeAugust 30, 2021 at 9:13 AM

very hard but good
5
Felt that it was not necessary to open up so many online stores as learning especially WE chat it does not do anything for us the students.

Sharon Tan

4.2 4.199999999999999

143

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